customer

Bret Taylor's customer service AI startup just raised $175M

• Tech

Bret Taylor's customer service AI startup just raised $175M

admin October 28, 2024

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Casio confirms customer data compromised in ransomware attack

• Tech

Casio confirms customer data compromised in ransomware attack

admin October 14, 2024

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Decagon claims its customer service bots are smarter than average

4 min read

• Tech

Decagon claims its customer service bots are smarter than average

admin August 30, 2024

Image Credits: Malorny / Getty Images One red-hot category in the generative AI space is customer support,...

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Hacker claims to have 30 million customer records from Australian ticket seller giant TEG

3 min read

• Tech

Hacker claims to have 30 million customer records from Australian ticket seller giant TEG

admin August 30, 2024

Image Credits: Fairfax Media / Getty Images A hacker is advertising customer data allegedly stolen from the...

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If you’re an AT&T customer, your data has likely been stolen

4 min read

• Tech

If you’re an AT&T customer, your data has likely been stolen

admin August 29, 2024

Image Credits: Jeenah Moon/Bloomberg / Getty Images This week, AT&T confirmed it will begin notifying around 110...

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Exclusive: USPS shared customer postal addresses with Meta, LinkedIn and Snap

4 min read

• Tech

Exclusive: USPS shared customer postal addresses with Meta, LinkedIn and Snap

admin August 29, 2024

Image Credits: Jagmeet Singh / TechCrunch The U.S. Postal Service was sharing the postal addresses of its...

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Decagon claims its customer service bots are smarter than average

4 min read

• Tech

Decagon claims its customer service bots are smarter than average

admin July 28, 2024

Image Credits: Malorny / Getty Images One red-hot category in the generative AI space is customer support,...

Read More

Hacker claims to have 30 million customer records from Australian ticket seller giant TEG

3 min read

• Tech

Hacker claims to have 30 million customer records from Australian ticket seller giant TEG

admin July 28, 2024

Image Credits: Fairfax Media / Getty Images A hacker is advertising customer data allegedly stolen from the...

Read More

If you’re an AT&T customer, your data has likely been stolen

4 min read

• Tech

If you’re an AT&T customer, your data has likely been stolen

admin July 28, 2024

Image Credits: Jeenah Moon/Bloomberg / Getty Images This week, AT&T confirmed it will begin notifying around 110...

Read More

Exclusive: USPS shared customer postal addresses with Meta, LinkedIn and Snap

4 min read

• Tech

Exclusive: USPS shared customer postal addresses with Meta, LinkedIn and Snap

admin July 28, 2024

Image Credits: Jagmeet Singh / TechCrunch The U.S. Postal Service was sharing the postal addresses of its...

Read More